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GDPR and Privacy Policy

Privacy Policy

Burcot Court Ltd (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website, www.burcotcourt.co.uk (“Website”). By using this Website, you agree to the terms of this Privacy Policy.

1. Data Controller Information

  • Data Controller: Burcot Court Ltd
  • Contact Email: info@burcotcourt.co.uk
  • Mailing Address: Burcot Court, 51 Four Oaks Road, Sutton Coldfield, B74 2XU, United Kingdom

2. Types of Data Collected

  • Personal Data: We may collect personal data, including IP addresses and any information you submit through contact forms on our Website.
  • Non-Personal Data: We also collect data using cookies and analytics tools to improve our website and understand visitor usage patterns.

3. How We Collect Data

  • Contact Forms: When you fill out a form on our Website, we collect any information you provide, such as your name, email address, and inquiry details.
  • Analytics: We use Google Analytics to gather data on visitor usage patterns, including IP addresses. Google Analytics collects data via cookies. Please refer to our Cookie Policy for more information.

4. Purpose of Data Collection

  • We collect and process data to:
    • Provide customer support and respond to inquiries.
    • Improve and maintain our Website and its content.
    • Conduct marketing and promotional activities (only where consent is given).
    • Meet our legal obligations and protect our Website.

5. Legal Basis for Processing Data

  • We process personal data on the following legal bases:
    • Consent: Where you have given us explicit consent, particularly for marketing and promotional communications.
    • Legitimate Interest: For website analytics and improving our services.
    • Performance of a Contract: When processing is necessary to fulfill requests made by users, such as responding to inquiries.
    • Compliance with Legal Obligations: When required by law.

6. Data Sharing

  • We do not share personal data with third parties except for Google Analytics, which helps us analyze Website traffic and usage patterns. Google Analytics processes data according to its own privacy policies.

7. International Data Transfers

  • We do not transfer personal data outside the United Kingdom or the European Economic Area (EEA).

8. Data Retention

  • We retain personal data for up to 12 months to fulfill the purposes described above. After this period, personal data is securely deleted unless required for legal purposes.

9. Data Security

  • We implement industry-standard security practices, including full encryption, access controls, and regular security reviews, to protect personal data against unauthorized access, alteration, disclosure, or destruction.

10. Your Rights as a Data Subject

  • Under the GDPR, you have the following rights regarding your personal data:

    • Right to Access: You can request a copy of your personal data that we hold.
    • Right to Rectification: You can request corrections to any inaccurate or incomplete data.
    • Right to Erasure: You may request the deletion of your personal data.
    • Right to Restrict Processing: You can request that we limit how we use your data.
    • Right to Data Portability: You can request to receive your data in a structured, commonly used format.
    • Right to Object: You can object to the processing of your data under certain conditions.
    • Right to Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw that consent at any time.

  • To exercise any of these rights, please contact us at info@burcotcourt.co.uk. We may request additional information to verify your identity.

11. Cookies

  • Our Website uses cookies to enhance user experience and for analytics. For more information, please review our Cookie Policy.

12. Changes to this Privacy Policy

  • We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it regularly.

For further information regarding this Privacy Policy or if you have questions about your personal data, please contact us at info@burcotcourt.co.uk.